{"id":4917,"date":"2024-06-01T13:49:14","date_gmt":"2024-06-01T13:49:14","guid":{"rendered":"https:\/\/new.vitro-eg.com\/?page_id=4917"},"modified":"2024-06-01T14:51:53","modified_gmt":"2024-06-01T14:51:53","slug":"customer-service","status":"publish","type":"page","link":"https:\/\/vitro-eg.com\/en\/contact-us\/customer-service\/","title":{"rendered":"Customer Service"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"4917\" class=\"elementor elementor-4917\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3858ccac elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3858ccac\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\r\n\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\r\n\t\t\t\r\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\r\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5e595f0f\" data-id=\"5e595f0f\" data-element_type=\"column\">\r\n\t\t\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\r\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1bdd5f1e elementor-widget elementor-widget-image\" data-id=\"1bdd5f1e\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"484\" src=\"https:\/\/vitro-eg.com\/wp-content\/uploads\/2024\/06\/customer-services-1024x484.jpg\" class=\"attachment-large size-large wp-image-4919\" alt=\"\" srcset=\"https:\/\/vitro-eg.com\/wp-content\/uploads\/2024\/06\/customer-services-1024x484.jpg 1024w, https:\/\/vitro-eg.com\/wp-content\/uploads\/2024\/06\/customer-services-768x363.jpg 768w, https:\/\/vitro-eg.com\/wp-content\/uploads\/2024\/06\/customer-services-640x302.jpg 640w, https:\/\/vitro-eg.com\/wp-content\/uploads\/2024\/06\/customer-services-400x189.jpg 400w, https:\/\/vitro-eg.com\/wp-content\/uploads\/2024\/06\/customer-services-600x283.jpg 600w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/section>\r\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-40de228c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"40de228c\" data-element_type=\"section\">\r\n\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\r\n\t\t\t\r\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\r\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-501fc26f\" data-id=\"501fc26f\" data-element_type=\"column\">\r\n\t\t\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\r\n\t\t\t\t\t\t\t\t<div class=\"elementor-section elementor-inner-section elementor-element elementor-element-3603b786 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3603b786\" data-element_type=\"section\">\r\n\t\t\r\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\r\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-3f718359\" data-id=\"3f718359\" data-element_type=\"column\">\r\n\t\t\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\r\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-165ebea elementor-widget elementor-widget-heading\" data-id=\"165ebea\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Customer service We insist to provide distinctive service to our customer through all Egypt<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-082edc9 elementor-widget elementor-widget-text-editor\" data-id=\"082edc9\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Cairo<\/strong>:\u00a0 Al Moltaka AI Arabi , Masaken Sheraton, Cairo, Egypt.:Building 72<\/p><p>Tel +20 2 20644156 &#8211; +20 2 20644157- +20 2 20644158<\/p><p><strong>Alex<\/strong>: 4 All Reda -borg el Rashidi &#8211; sidi Bishr<\/p><p><strong>Mansoura<\/strong>\u00a0: 48 el emam Malek from samia el Gamal<\/p><p><strong>Luxor<\/strong>\u00a0: El Television street Ahmed Hashem centre<\/p><p><strong>Assuit<\/strong>\u00a0: Al Mohafaza Street Qena: Agyad Al khir Company &#8211; Sidi Abd Al rahim Al Qenawy Square<\/p><p><strong>Kafr<\/strong>\u00a0<strong>&#8211;<\/strong>\u00a0El\u00a0<strong>Shaikh<\/strong>\u00a0&#8211; (Desouk) : Beside Desouk Bridge &#8211; El sherka el mohamadaia<\/p><p><strong>Al Monofea<\/strong>\u00a0:EL Shohada -Shiben EL Koom<\/p><p><strong>Aswan (Kom ombo)<\/strong>\u00a0: El Biarah Street El Abadi Company<\/p><p><strong>El Sharkia<\/strong>\u00a0: Hahia &#8211; El zakazek Road &#8211; Abo El akhdar<\/p><p><br \/><strong>El Mania<\/strong>\u00a0: El Sayadla Tower &#8211; Banimazar East station &#8211; Rafik Group<\/p><p><br \/><strong>Coming soon<\/strong>\u00a0: Sharm El sheikh -Hurghada &#8211; Marsa Allam- Ein El soukhna<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-b26bbf6\" data-id=\"b26bbf6\" data-element_type=\"column\">\r\n\t\t\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\r\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7ff845e elementor-widget elementor-widget-heading\" data-id=\"7ff845e\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">HOT LINE +2 01203550550<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-270aeed elementor-widget elementor-widget-image\" data-id=\"270aeed\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"960\" height=\"924\" src=\"https:\/\/vitro-eg.com\/wp-content\/uploads\/2024\/06\/322383698_1396716917804983_2221053394370521361_n.jpg\" class=\"attachment-large size-large wp-image-4922\" alt=\"\" srcset=\"https:\/\/vitro-eg.com\/wp-content\/uploads\/2024\/06\/322383698_1396716917804983_2221053394370521361_n.jpg 960w, https:\/\/vitro-eg.com\/wp-content\/uploads\/2024\/06\/322383698_1396716917804983_2221053394370521361_n-768x739.jpg 768w, https:\/\/vitro-eg.com\/wp-content\/uploads\/2024\/06\/322383698_1396716917804983_2221053394370521361_n-640x616.jpg 640w, https:\/\/vitro-eg.com\/wp-content\/uploads\/2024\/06\/322383698_1396716917804983_2221053394370521361_n-400x385.jpg 400w, https:\/\/vitro-eg.com\/wp-content\/uploads\/2024\/06\/322383698_1396716917804983_2221053394370521361_n-600x578.jpg 600w\" sizes=\"(max-width: 960px) 100vw, 960px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"elementor-section elementor-inner-section elementor-element elementor-element-52131e0 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"52131e0\" data-element_type=\"section\">\r\n\t\t\r\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\r\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-867c685\" data-id=\"867c685\" data-element_type=\"column\">\r\n\t\t\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\r\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d89cafb elementor-widget elementor-widget-image\" data-id=\"d89cafb\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"554\" height=\"384\" src=\"https:\/\/vitro-eg.com\/wp-content\/uploads\/2024\/06\/shahada_en.jpg\" class=\"attachment-large size-large wp-image-4921\" alt=\"\" srcset=\"https:\/\/vitro-eg.com\/wp-content\/uploads\/2024\/06\/shahada_en.jpg 554w, https:\/\/vitro-eg.com\/wp-content\/uploads\/2024\/06\/shahada_en-400x277.jpg 400w\" sizes=\"(max-width: 554px) 100vw, 554px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-ac43d45\" data-id=\"ac43d45\" data-element_type=\"column\">\r\n\t\t\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\r\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c26f6af elementor-widget elementor-widget-image\" data-id=\"c26f6af\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"711\" height=\"475\" src=\"https:\/\/vitro-eg.com\/wp-content\/uploads\/2024\/06\/shahada_ar.jpg\" class=\"attachment-large size-large wp-image-4920\" alt=\"\" srcset=\"https:\/\/vitro-eg.com\/wp-content\/uploads\/2024\/06\/shahada_ar.jpg 711w, https:\/\/vitro-eg.com\/wp-content\/uploads\/2024\/06\/shahada_ar-640x428.jpg 640w, https:\/\/vitro-eg.com\/wp-content\/uploads\/2024\/06\/shahada_ar-400x267.jpg 400w, https:\/\/vitro-eg.com\/wp-content\/uploads\/2024\/06\/shahada_ar-600x401.jpg 600w\" sizes=\"(max-width: 711px) 100vw, 711px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/section>\r\n\t\t\t\t<div class=\"elementor-section elementor-top-section elementor-element elementor-element-3a2737f5 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3a2737f5\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\r\n\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\r\n\t\t\t\r\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\r\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-top-column elementor-element elementor-element-50e7464d\" data-id=\"50e7464d\" data-element_type=\"column\">\r\n\t\t\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\r\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-36033385 elementor-widget elementor-widget-porto_stat_counter\" data-id=\"36033385\" data-element_type=\"widget\" data-widget_type=\"porto_stat_counter.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"stats-block stats-top\"><div class=\"stats-desc\"><div id=\"counter_115210956169e37020494d1\" data-id=\"counter_115210956169e37020494d1\" class=\"stats-number\" style=\" \" data-speed=\"3\" data-counter-value=\"200\" data-separator=\",\" data-decimal=\".\">0<\/div><div class=\"counter_suffix mycust\" style=\" \">+<\/div><div class=\"stats-text\" style=\"\">MILLION CUSTOMERS<\/div><\/div><\/div><script>\r\n\t( function() {\r\n\t\tvar porto_inc_counter_js = function() {\r\n\t\t\t( function( $ ) {\r\n\t\t\t\tif (typeof countUp == \"undefined\") {\r\n\t\t\t\t\tvar c = document.createElement(\"script\");\r\n\t\t\t\t\tc.src = \"https:\/\/vitro-eg.com\/wp-content\/plugins\/porto-functionality\/shortcodes\/assets\/js\/countup.min.js\";\r\n\t\t\t\t\tif (!$('script[src=\"' + c.src + '\"]').length) {\r\n\t\t\t\t\t\tdocument.getElementsByTagName(\"body\")[0].appendChild(c);\r\n\t\t\t\t\t}\r\n\t\t\t\t\tc = document.createElement(\"script\");\r\n\t\t\t\t\tc.src = \"https:\/\/vitro-eg.com\/wp-content\/plugins\/porto-functionality\/shortcodes\/assets\/js\/countup-loader.min.js\";\r\n\t\t\t\t\tif (!$('script[src=\"' + c.src + '\"]').length) {\r\n\t\t\t\t\t\tdocument.getElementsByTagName(\"body\")[0].appendChild(c);\r\n\t\t\t\t\t}\r\n\t\t\t\t}\r\n\t\t\t} )( jQuery );\r\n\t\t};\r\n\r\n\t\tif ( window.theme && theme.isLoaded ) {\r\n\t\t\tporto_inc_counter_js();\r\n\t\t} else {\r\n\t\t\twindow.addEventListener( 'load', porto_inc_counter_js );\r\n\t\t}\r\n\t} )();\r\n<\/script>\r\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-top-column elementor-element elementor-element-23cbd97a\" data-id=\"23cbd97a\" data-element_type=\"column\">\r\n\t\t\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\r\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4c96da2 elementor-widget elementor-widget-porto_stat_counter\" data-id=\"4c96da2\" data-element_type=\"widget\" data-widget_type=\"porto_stat_counter.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"stats-block stats-top\"><div class=\"stats-desc\"><div id=\"counter_32609272369e3702049975\" data-id=\"counter_32609272369e3702049975\" class=\"stats-number\" style=\" \" data-speed=\"3\" data-counter-value=\"1800\" data-separator=\"none\" data-decimal=\".\">0<\/div><div class=\"counter_suffix mycust\" style=\" \">+<\/div><div class=\"stats-text\" style=\"\">TEAM MEMBERS<\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-top-column elementor-element elementor-element-2ac7337c\" data-id=\"2ac7337c\" data-element_type=\"column\">\r\n\t\t\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\r\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1dda5eb6 elementor-widget elementor-widget-porto_stat_counter\" data-id=\"1dda5eb6\" data-element_type=\"widget\" data-widget_type=\"porto_stat_counter.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"stats-block stats-top\"><div class=\"stats-desc\"><div id=\"counter_200564853169e370204b51e\" data-id=\"counter_200564853169e370204b51e\" class=\"stats-number\" style=\" \" data-speed=\"3\" data-counter-value=\"24\" data-separator=\",\" data-decimal=\".\">0<\/div><div class=\"counter_suffix mycust\" style=\" \">HR<\/div><div class=\"stats-text\" style=\"\">SUPPORT AVAILABLE<\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-top-column elementor-element elementor-element-41daecd4\" data-id=\"41daecd4\" data-element_type=\"column\">\r\n\t\t\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\r\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-46f7d8d4 elementor-widget elementor-widget-porto_stat_counter\" data-id=\"46f7d8d4\" data-element_type=\"widget\" data-widget_type=\"porto_stat_counter.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"stats-block stats-top\"><div class=\"stats-desc\"><div id=\"counter_45527221969e370204b884\" data-id=\"counter_45527221969e370204b884\" class=\"stats-number\" style=\" \" data-speed=\"3\" data-counter-value=\"99\" data-separator=\",\" data-decimal=\".\">0<\/div><div class=\"counter_suffix mycust\" style=\" \">%<\/div><div class=\"stats-text\" style=\"\">POSITIVE REVIEWS<\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Customer service We insist to provide distinctive service to our customer through all Egypt Cairo:\u00a0 Al Moltaka AI Arabi , Masaken Sheraton, Cairo, Egypt.:Building 72 Tel +20 2 20644156 &#8211; +20 2 20644157- +20 2 20644158 Alex: 4 All Reda -borg el Rashidi &#8211; sidi Bishr Mansoura\u00a0: 48 el emam Malek from samia el Gamal [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":73,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"ngg_post_thumbnail":0,"footnotes":""},"class_list":["post-4917","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/vitro-eg.com\/en\/wp-json\/wp\/v2\/pages\/4917","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/vitro-eg.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/vitro-eg.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/vitro-eg.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/vitro-eg.com\/en\/wp-json\/wp\/v2\/comments?post=4917"}],"version-history":[{"count":7,"href":"https:\/\/vitro-eg.com\/en\/wp-json\/wp\/v2\/pages\/4917\/revisions"}],"predecessor-version":[{"id":4928,"href":"https:\/\/vitro-eg.com\/en\/wp-json\/wp\/v2\/pages\/4917\/revisions\/4928"}],"up":[{"embeddable":true,"href":"https:\/\/vitro-eg.com\/en\/wp-json\/wp\/v2\/pages\/73"}],"wp:attachment":[{"href":"https:\/\/vitro-eg.com\/en\/wp-json\/wp\/v2\/media?parent=4917"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}